Return Policy – Yogavan Digital Marketing
At Yogavan Digital Marketing, your satisfaction is our priority. We are committed to delivering high-quality digital marketing services that meet your business goals and expectations. However, if for any reason you’re not completely satisfied with our services, we’ve developed a fair and transparent return policy to ensure you feel confident in your investment with us.
Scope of the Return Policy
Our return policy applies to the following services:
- SEO optimization
- Social media management
- PPC campaigns (Pay-Per-Click)
- Content creation (blogs, articles, product descriptions)
- Email marketing services
- Website design & development
Eligibility for Returns
You may request a refund or return if:
- Services have not been delivered: If your service is not initiated or delivered within the agreed time frame without any prior notice, you are eligible for a refund.
- Unsatisfactory Service: If you are not satisfied with the service quality and results, you can request a review and possible refund or service modification within 14 days of completion.
- Wrong Service Delivered: If you receive a service different from what was agreed upon in the service contract.
Exclusions
Please note that refunds are not applicable in the following scenarios:
- Change of mind: Refunds will not be processed if you decide to cancel after the service has been initiated.
- Completed services: Once services are fully delivered and accepted, refunds cannot be requested.
- Third-party platforms: Services involving third-party tools (Google Ads, Facebook Ads, etc.) cannot be refunded once campaigns are live.
Process for Return
- Submit a Request: Contact us at [email/contact link] with details about your dissatisfaction or request for a return within 14 days of service delivery.
- Review: Our team will review your request and assess if it meets the return policy criteria.
- Resolution: You will receive a response within 5-7 business days regarding the eligibility for a refund or alternative solutions like service revisions.
Refund Methods
Refunds will be processed via the original payment method used during the service purchase. Please allow up to 14 business days for the refund to reflect in your account.
Contact Us
For any queries related to our return policy, feel free to reach out to us at:
- Email: [your email address]
- Phone: [your contact number]
- Office: [physical address]
We’re here to help you grow your business with peace of mind!
At Yogavan, we believe in transparency, fairness, and customer satisfaction. Thank you for trusting us with your digital marketing needs!
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